Privacy Policy
Effective Date: January 15, 2026 | Last Updated: April 1, 2026
Aurora Digital Entertainment Inc. ("Aurora Vault Game," "we," "us," or "our") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website AuroraVaultGame.com and use our social casino platform.
1. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide when you register, contact us, or participate in promotions, including:
- Full name and date of birth
- Email address
- Phone number (optional)
- Province/territory of residence
- Account credentials
Automatically Collected Information
When you access our platform, we may automatically collect certain information, including:
- IP address and approximate geolocation
- Browser type and version
- Device type and operating system
- Pages visited, time spent, and navigation patterns
- Referring website or source
- Cookie and pixel tag data
2. How We Use Your Information
We use the information we collect for the following purposes:
- To create and manage your account
- To provide, operate, and maintain our platform
- To process transactions and deliver virtual currency
- To verify your age and provincial eligibility
- To communicate with you about updates, promotions, and support
- To personalize your gaming experience
- To detect and prevent fraud, abuse, or security incidents
- To comply with legal obligations under Canadian law
- To analyse usage trends and improve our services
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience. You can manage your cookie preferences through our cookie consent banner or your browser settings. We categorize cookies as:
- Necessary Cookies: Essential for the platform to function properly
- Analytics Cookies: Help us understand how users interact with our platform
- Marketing Cookies: Used to deliver relevant promotional content
4. Disclosure of Your Information
We do not sell your personal information. We may share your information with:
- Service Providers: Third-party vendors who assist with hosting, analytics, email services, and customer support
- Legal Compliance: When required by Canadian federal or provincial law, court order, or government request
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Safety: To protect the rights, property, or safety of our users and the public
5. Data Security
We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and access controls. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as your account remains active or as needed to provide our services. We may retain certain information for legal, regulatory, or legitimate business purposes, in accordance with applicable Canadian privacy legislation including PIPEDA.
7. Your Rights
Under Canadian privacy law, you have the right to:
- Access and obtain a copy of your personal information
- Request correction of inaccurate information
- Request deletion of your personal information
- Withdraw consent to the processing of your data
- File a complaint with the Office of the Privacy Commissioner of Canada
To exercise any of these rights, please contact us at privacy@auroravaultgame.com.
8. Children's Privacy
Our platform is not intended for individuals under the age of 18 (or 19 in applicable provinces). We do not knowingly collect personal information from minors. If we become aware that we have collected information from a minor, we will delete it promptly.
9. International Transfers
Your information may be transferred to and processed in jurisdictions outside Canada. Where such transfers occur, we ensure appropriate safeguards are in place to protect your information in accordance with Canadian privacy standards.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised "Last Updated" date. Your continued use of the platform after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Aurora Digital Entertainment Inc.
100 King Street West, Suite 5700
Toronto, ON M5X 1C7, Canada
Email: privacy@auroravaultgame.com